| Multi-bay visual tee sheet | How are bays modelled, and can staff see and move every booking on one screen? | Whether bays are first-class or approximated with generic resources | A live drag of a booking between two bays on a full day |
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| Member-facing online booking | What does a member see and pay when they book without calling us? | Whether member rules and rates apply automatically at booking time | A member self-booking end-to-end, including payment |
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| Membership tiers and included credits | Are tiers, included credits and overage native, or an add-on module? | Whether credits deduct and reset without manual work | A member out of credits booking anyway, and what they're charged |
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| Recurring billing and failed payments | How are renewals, failed cards and refunds handled, and by whom? | Whether dunning is automated or a manual chase list | A failed renewal walked through to resolution |
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| Reminders and member messaging | Which messages send automatically, on what triggers, and via which channels? | Whether messaging is included or billed separately | The actual reminder and confirmation a member receives |
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| Utilisation and revenue reporting | Can I see utilisation and revenue by bay, hour and membership tier? | Whether reporting is built in or needs an export to spreadsheets | A quiet-hours utilisation view built live, not a slide |
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| Launch monitor, POS and payment integrations | Which of my specific systems are supported today, in writing? | Live support for your exact hardware and processor, not a roadmap item | A named list of confirmed integrations for your setup |
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