Memberships and retention
Memberships are the difference between a busy month and a predictable business. Perfect Swing Studio keeps tiers, credits, renewals and visit history on one member profile — so retention becomes something you manage rather than discover.
Start with member records, engagement and retention insight while your current booking and payment tools keep running.
What it does
Membership software fails when the data lives in three places. Here, tier, credits, visits, notes and messages sit on the same record.
Visit history, membership tier, staff notes and tags on one screen — the difference between processing a transaction and greeting someone who feels recognised.
Define the tiers your studio actually sells, attach included hours or credits, and let sessions draw against the balance instead of a spreadsheet.
Renewal dates and status are visible before they bite, and renewal communications can send automatically so a lapsed card doesn't quietly become a lost member.
See which tiers hold, where visits fade and which members bring others in — then act on it with targeted communication instead of a blanket blast.
Tiers, invoices and payment status stay tied to the member record, so the monthly question — who renewed, who lapsed, what is actually recurring — is answered on screen rather than rebuilt in a spreadsheet at the end of the month.
Honest framing: membership records, engagement and retention insight can begin alongside the payment and booking tools you run today. Any specific payment-provider or accounting integration is confirmed for your studio during onboarding, not assumed here.
Straight answers
What we can confirm today, and what we review together during onboarding.
Yes. You define tiers with their own price, included time or credits and renewal cadence, and each member profile shows the tier they hold alongside their visit history.
Included time and credits attach to the membership, and sessions draw against the member record so both your team and the member can see what remains without a manual tally.
Renewal dates sit on the member profile and renewal communications can send automatically, so lapses are caught before the payment date rather than a month afterwards.
Visit history, membership status and lapse signals live in one place, and follow-up communication can be triggered for members whose visits drop off. The software surfaces the risk and sends the message; the relationship is still yours.
You can start with membership records, communication and retention insight while your current payment tool keeps charging, then move invoicing onto the member record later. Payment-provider specifics are confirmed during onboarding.
The full platform view: grow first, then consolidate operations.
Visual tee sheet, online scheduling, reminders and waitlists.
Lead capture, follow-up, events and retention.
The full growth, engagement and operations story in one page.
Private demo
Tell us about your studio and we'll walk through your real operating model — bay count, memberships, and the systems you already run.